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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A context menu will appear. It includes elaborate info about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of how-to video clips explaining how to use our Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, have a gaze at our extensive FAQ database, which contains questions asked by real customers and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you send will be responded to within one hour (the average support ticket response time is about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 289808

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com